William the Conqueror – Savior of Operational Improvements (video)
This is the story of William the Conqueror.
No, not the 11th century figure, but William the Vice President of Operations at Acme Widget Company who becomes the Savior of Operational Improvements. William is under siege with problems that are eating into operational efficiency, causing delays and slowing down his throughput. There’s trouble on the line. Machinery breakdowns are causing delays. William’s supervisors aren’t communicating issues during shift changes. And William is struggling to hire and retain skilled employees to get the job done.
The result of this operational onslaught? Acme Widget Company is not meeting its demand at a critical time. William is getting frustrated with the delays, breakdowns and inefficiencies. So is his boss.
That’s when William called USC Consulting Group — an operations management consulting firm that has been helping companies identify trouble spots, reduce operating costs, and increase efficiency and throughput for more than 50 years.
Working with William, USC Consulting Group investigated the Five M’s:
- Machine (Does it need maintenance?)
- Methods (Can you make processes more efficient?)
- Materials (Supply chain bottlenecks?)
- Measurements (Are we measuring the right things?)
- Man or Woman (Are your people skilled and trained?)
Focusing on the five Ms and with USC’s help, William and his team got things running smoothly, with improved efficiency and increased throughput. William’s boss was so pleased with the results that he promoted William to COO*.
William had, indeed, conquered his operational issues.
Moral of the Story: William is not a real person, however, the struggles he and his team were experiencing are a reality for many executives today. Are you experiencing issues like William’s? Would you like to discover operational improvements in your business to increase your throughput and efficiency? Give USC Consulting Group a call at 1-800-888-8872 and we will put our expertise to work for you.
*You may not get promoted to COO, but you will increase your operation’s efficiency.