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Satisfaction Ratings

Clients Give USCCG High Marks

USCCG Client Satisfaction Ratings (Through 9/22/11)

Overall Satisfaction 95.9 percent of USCCG clients expressed overall satisfaction with the firm with 81.0 percent saying they were “extremely” or “very” satisfied.

Case Histories

Gold mine wanted to institutionlize continuous improvement process to guard against unknowable future operating environment.

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Testimonials

USCCG is by far the premier consulting firm I have worked with over the course of my career. I was most impressed by the way the USCCG team assimilated into CANTEX' culture.– Vernon Weber, VP Manufacturing, CANTEX, Inc.

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Overview

After 40 years of driving operational improvements across many Fortune 1000 companies, we know where information lives in an organization, and how to extract and put it to good use. Our business intelligence services, solutions, and frameworks accelerate your time to value by contextualizing your operational data into the appropriate set of key performance indicators for measuring and managing desired results and outcomes.

Role

We believe that technology’s role is in enabling the change process by providing timely feedback on key performance indicators to process owners, as well as providing business intelligence to management on the results of their collective efforts, to help drive and sustain improvement. Proper use of technology allows people in all roles and process measurements across all departments to be very tightly associated in a way that makes expectations visible and, therefore, more attainable and actionable.