Satisfaction Ratings

Clients Give USCCG High Marks

USCCG Client Satisfaction Ratings (Through 7/8/10)

Overall Satisfaction 95.7 percent of USCCG clients expressed overall satisfaction with the firm with 79.7 percent saying they were “extremely” or “very” satisfied.

Case Histories

Develop an automated business intelligence portal to give visibility to compliance with contract incentives.

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Testimonials

USC has helped us stay competitive and focused on being the recognized supplier of choice." – Defense Contractor

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Press Room

Welcome to USCCG’s Press Room where you’ll find the very latest information on our company. Current publicity releases are filed under Releases while dated material is organized chronologically in our Archive. Current Editorial, including our quarterly newsletter, Metrics, is treated similarly. Designated Press Contacts are also available to provide additional information or answer any questions.

Releases

Current Editorial

The following articles, contributed by senior USCCG operations executives, address current issues and/or opportunities in various industries. Many of these can be downloaded and reprinted as originally published in PDF by clicking on the appropriate icons. Additional information on the processes we work and the benefits we deliver by industry can be found by clicking on Industries.

Inventory Management

Leveraging Inventory to Smooth the Supply Chain - By Paul Harker, Senior Operations Manager, USC Consulting Group

A Helpful Perspective on Inventory Management - By Paul Harker, Senior Operations Manager, USC Consulting Group

Life Sciences

Less Overfill Can Mean More Profit - Applying Lean and Six Sigma Can Save You Money. By By Frank J. Esposto, Ph.D.,Lean/Six Sigma Master Black Belt, USC Consulting Group.

Asset Performance Management

Safeguard Your Company's Future - Overcome high labor turnover and aging equipment issues through asset performance management. By Margaret Wilson, Operations Manager, Asset Performance Practice Leader.

Sauvegardez l’avenir de votre entreprise - Surmontez les problématiques de roulement de la main–d’oeuvre et des équipements vieillissants par la gestion du rendement des actifs. par Margaret Wilson, Directrice des opérations – Chef de pratique en rendement des actifs.

Supply Chain

A Bottom-Up Approach to Supply Chain Optimization - By Jerry Moody, Senior Regional Manager at USC Consulting Group, LLC

Private Equity

Timely Visibility Improves Performance of Portfolio Holdings - By George W. Coffey, President, USC Consulting Group, LLC with Tom Klebeck, Director of Finance and Administration

Unlocking the Hidden Value in Portfolio Holdings - By George W. Coffey, President, and Tom Klebeck, Director of Finance and Administration

Lean/Technology

Why Last Century Lean Transformation Fails in the New Millennium - Margaret Wilson, Operations Manager for Lean Technology Solutions

Food & Beverage

Optimizing the Supply Chain - How the Poultry Industry Can Profit from Technology - By James Sorbello, Poultry Industry Practice Leader

Mining

Asset Performance Management Drives Mining Profitability - Increasing Coal Production Without Significant Capital Investment. By Adam Aguzzi, Project Manager, CMRP and Charlie Payne, Operations Manager.

The Money Pit - by Dean J. Carrier and Joseph DiNapoli. Explore how the correct capacity planning process can improve a mine’s efficiency and increase profits.

Forest Products

Overcoming Speed Bumps on the Road to World Class Performance - by Dean J. Carrier, operations manager. Practical advice on how to first reduce, then virtually eliminate, scheduled maintenance overruns in the pulp and paper industry.

Overcoming Speed Bumps on the Road to World Class Performance - by Dean J. Carrier, operations manager. Practical advice on how to first reduce, then virtually eliminate, scheduled maintenance overruns in the pulp and paper industry.

Where There’s a Mill, There’s a Way - by Dean J. Carrier, operations manager. The story of how two Canadian pulp and paper mills overcame serious operational shortcomings and reduced costs to regain profitability. Plus helpful hints for the mill manager regarding planned and preventive mainte

Healthcare

More FDA Intervention in Pharmaceuticals Could Be a Bitter Pill to Swallow - by J. Michael Spratt, VP/senior operations manager. A commentary on how companies can address recent higher FDA standards without undue disruption to operations.

A Case for Mandatory Nursing Levels More or Less - by Terence L. Maher, senior operations manager. A discussion of the implications and opportunities inherent in California’s recently enacted healthcare legislation that sets and regulates nursing hours per patient day.

Information Technology

Enterprise Resource Planning: Boom or Bust? - by Andrew P Johnson, senior project manager-Information Technology. A post mortem on three ERP installations that went wrong and good advice on how to avoid making similar mistakes when your time comes.

Maintenance

Climbing the Ladder to World Class Maintenance Status - by Joe DiNapoli, Dean Carrier and David Shouldice. Tactical advice on achieving world class status, ranking your company against world class practices, and how to get your free World Class Comparative Diagnostic audit.

Printing and Packaging

Less Overfill Can Mean More Profit - How Applying Lean and Six Sigma Can Save you Money. By Frank J. Esposto, Ph.D., Lean/Six Sigma Master Black Belt, USC Consulting Group.

Food & Beverage:

Optimizing the Supply Chain - How the Poultry Industry Can Profit from Technology By James Sorbello, Poultry Industry Practice Leader

Newsletter

Volume 10, Issue 3: A Slice of Life Sciences
Download Volume 10, Issue 3

Volumn 10, Issue 2: Cultural Evolution
Download Volumn 10, Issue 2

Volume 10, Issue 1: Spending Your Way to Profitability
Download Volume 10, Issue 1

Volume 9, Issue 4: Technology Matters
Download Volume 9, Issue 4

View our Metrics Newsletter archive

USCCG would welcome the opportunity to keep you updated on the latest developments in the field of operational excellence. Each quarter we publish Metrics - an electronic newsletter, written for busy senior executives. Quarterly issues of Metrics are supplemented by in-depth articles, white papers, and case histories so you can learn and/or benefit from our experience at your leisure. Subscribe to USCCG Metrics.

Archive

Press Contacts

Ronald K. Walker, Chairman & CEO @ 1-800-621-6943

George W. Coffey, President @ 1-800-888-8872

James A. Ostrosky, President @ 1-800-888-8872

Gary J. Brown, Director of Marketing @ (813) 636-4004 ext.4400 or gary.brown@usccg.com

Jack W. Korpela, Senior Business Development Executive. @ (905) 673-2600 or jack.korpela@usccg.com