Satisfaction Ratings
Clients Give USCCG High Marks
USCCG Client Satisfaction Ratings (Through 3/4/10)
Overall Satisfaction 95.7 percent of USCCG clients expressed overall satisfaction with the firm with 79.7 percent saying they were “extremely” or “very” satisfied.
Case Histories
Help the management team to define and implement processes to build upon the structure that had been put in place to decrease cycle time and cost.Testimonials
"The positive effects of that experience are now being demonstrated through improved work center layouts and housekeeping, reduced scrap levels, improved efficiency,etc." - Automotive Supplier
SEE MORE TESTIMONIALS
Press Room
Welcome to USCCG’s Press Room where you’ll find the very latest information on our company. Current publicity releases are filed under Releases while dated material is organized chronologically in our Archive. Current Editorial, including our quarterly newsletter, Metrics, is treated similarly. Designated Press Contacts are also available to provide additional information or answer any questions.
Releases
Current Editorial
The following articles, contributed by senior USCCG operations executives, address current issues and/or opportunities in various industries. Many of these can be downloaded and reprinted as originally published in PDF by clicking on the appropriate icons. Additional information on the processes we work and the benefits we deliver by industry can be found by clicking on Industries.
Inventory Management
Leveraging Inventory to Smooth the Supply Chain - By Paul Harker, Senior Operations Manager, USC Consulting Group
A Helpful Perspective on Inventory Management - By Paul Harker, Senior Operations Manager, USC Consulting Group
Life Sciences
Less Overfill Can Mean More Profit - Applying Lean and Six Sigma Can Save You Money. By By Frank J. Esposto, Ph.D.,Lean/Six Sigma Master Black Belt, USC Consulting Group.
Asset Performance Management
Safeguard Your Company's Future - Overcome high labor turnover and aging equipment issues through asset performance management. By Margaret Wilson, Operations Manager, Asset Performance Practice Leader.
Sauvegardez l’avenir de votre entreprise - Surmontez les problématiques de roulement de la main–d’oeuvre et des équipements vieillissants par la gestion du rendement des actifs. par Margaret Wilson, Directrice des opérations – Chef de pratique en rendement des actifs.
Supply Chain
A Bottom-Up Approach to Supply Chain Optimization - By Gerald A. Seidell, Director of Supply Chain Strategy at USC Consulting Group, LLC
Private Equity
Timely Visibility Improves Performance of Portfolio Holdings - By George W. Coffey, President, USC Consulting Group, LLC with Tom Klebeck, Director of Finance and Administration
Unlocking the Hidden Value in Portfolio Holdings - By George W. Coffey, President, and Tom Klebeck, Director of Finance and Administration
Lean/Technology
Why Last Century Lean Transformation Fails in the New Millennium - Margaret Wilson, Operations Manager for Lean Technology Solutions
Food & Beverage
Optimizing the Supply Chain - How the Poultry Industry Can Profit from Technology - By James Sorbello, Poultry Industry Practice Leader
Mining
Asset Performance Management Drives Mining Profitability - Increasing Coal Production Without Significant Capital Investment. By Adam Aguzzi, Project Manager, CMRP and Charlie Payne, Operations Manager.
The Money Pit - by Dean J. Carrier and Joseph DiNapoli. Explore how the correct capacity planning process can improve a mine’s efficiency and increase profits.
Forest Products
Overcoming Speed Bumps on the Road to World Class Performance - by Dean J. Carrier, operations manager. Practical advice on how to first reduce, then virtually eliminate, scheduled maintenance overruns in the pulp and paper industry.
Overcoming Speed Bumps on the Road to World Class Performance - by Dean J. Carrier, operations manager. Practical advice on how to first reduce, then virtually eliminate, scheduled maintenance overruns in the pulp and paper industry.
Where There’s a Mill, There’s a Way - by Dean J. Carrier, operations manager. The story of how two Canadian pulp and paper mills overcame serious operational shortcomings and reduced costs to regain profitability. Plus helpful hints for the mill manager regarding planned and preventive mainte
Healthcare
More FDA Intervention in Pharmaceuticals Could Be a Bitter Pill to Swallow - by J. Michael Spratt, VP/senior operations manager. A commentary on how companies can address recent higher FDA standards without undue disruption to operations.
A Case for Mandatory Nursing Levels More or Less - by Terence L. Maher, senior operations manager. A discussion of the implications and opportunities inherent in California’s recently enacted healthcare legislation that sets and regulates nursing hours per patient day.
Information Technology
Enterprise Resource Planning: Boom or Bust? - by Andrew P Johnson, senior project manager-Information Technology. A post mortem on three ERP installations that went wrong and good advice on how to avoid making similar mistakes when your time comes.
Maintenance
Climbing the Ladder to World Class Maintenance Status - by Joe DiNapoli, Dean Carrier and David Shouldice. Tactical advice on achieving world class status, ranking your company against world class practices, and how to get your free World Class Comparative Diagnostic audit.
Printing and Packaging
Less Overfill Can Mean More Profit - How Applying Lean and Six Sigma Can Save you Money. By Frank J. Esposto, Ph.D., Lean/Six Sigma Master Black Belt, USC Consulting Group.
Food & Beverage:
Optimizing the Supply Chain - How the Poultry Industry Can Profit from Technology By James Sorbello, Poultry Industry Practice Leader
Newsletter
Volume 9, Issue 4: Technology Matters
Download Volume 9, Issue 4
Volume 9, Issue 3: Asset Performance Management
Download Volume 9, Issue 3
Volume 9, Issue 2: Agrium Reclaims Lost Capacity.
Download Volume 9, Issue 2
Volume 9, Issue 1: Satisfaction Soaring at Bombardier
Download Volume 9, Issue 1
View our Metrics Newsletter archive
USCCG would welcome the opportunity to keep you updated on the latest developments in the field of operational excellence. Each quarter we publish Metrics - an electronic newsletter, written for busy senior executives. Quarterly issues of Metrics are supplemented by in-depth articles, white papers, and case histories so you can learn and/or benefit from our experience at your leisure. Subscribe to USCCG Metrics.
Archive
Press Contacts
Ronald K. Walker, Chairman & CEO @ 1-800-621-6943
George W. Coffey, President @ 1-800-888-8872
James A. Ostrosky, President @ 1-800-888-8872
Gary J. Brown, Director of Marketing @ (813) 636-4004 ext.4400 or gary.brown@usccg.com
Jack W. Korpela, Senior Business Development Executive. @ (905) 673-2600 or jack.korpela@usccg.com

