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USCCG Client Satisfaction Ratings (Through 7/8/10)
Overall Satisfaction 95.7 percent of USCCG clients expressed overall satisfaction with the firm with 79.7 percent saying they were “extremely” or “very” satisfied.
Case Histories
Hardware supplier to building trade wanted to reduce scrap and improve quality
Testimonials
"As for Results... To date we have shown a 31 % improvement." – National Flag Carrier
Press Room: Press Releases
For Immediate Release
USCCG and Shoplogix Team up to Take the Guesswork out of Continuous Improvement
Expertise plus enabling technology accelerates value creation
Tampa, FL, November 23, 2009 – In its latest bid to help improve production efficiencies for its clients, USC Consulting Group (USCCG) has teamed up with Shoplogix™, the world’s leading developer of real-time performance management solutions, to offer manufacturers a faster means of optimizing the performance of their plants using business intelligence collected and displayed at the machine level.
"Manually recorded production data is inherently unreliable, often untimely, and frequently misleading," says Shoplogix president Martin Ambrose "not because of any malicious intent on the part of the operator, but simply due to the fact it is based on a perception of what has transpired which is always at odds with what actually did occur. The fact is that timely, accurate data, placed in the proper hands, drives better fact-based decisions and, subsequently, positive outcomes."
Over the years USCCG has repeatedly looked for and found appropriate ways to build technology into its offerings, initially using it as an enabler and then a sustainer of continuous improvement. "By combining world class operations management techniques with real-time production data collected by Shoplogix' Plantnode® solution and displayed via our LINCS® business intelligence and tracking application, we're able to drive immediate productivity and efficiency improvements, often of a surprising magnitude. And by institutionalizing the proactive behavior the data encourages, we're able to further leverage the technology and sustain improvement over long periods of time," said Jim Ostrosky, USCCG's president for product development and technology.
Shoplogix' technology provides the technical foundation for USCCG's feasibility studies which serve to identify opportunities for operational and financial improvement, such as improving yield, trimming operating expenses and increasing the return on assets. "With our new partnership, manufacturing clients can now get a more realistic picture of productivity for their whole plant and make better informed decisions," says Ostrosky. "As a result, our clients will be more efficient, more competitive and more profitable."
About USC Consulting Group (USCCG): USCCG is an independent operations management consulting firm with over 40 years’ experience in the area of business performance improvement, and extensive mining clientele. It combines extensive subject matter expertise with enabling technology to drive and sustain superior operational and financial results. The firm offers an array of services that include Six Sigma, Lean transformation, supply chain optimization, process improvement, project management, value stream mapping, training and facilitation, blended learning solutions, modeling and simulation, world class maintenance management, and asset performance management. USCCG is a Microsoft Managed partner headquartered in Tampa, FL. It also has offices in Chicago, Montreal, and Toronto. For more information, visit www.usccg.com

