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USCCG Client Satisfaction Ratings (Through 05/06/08)
Overall Satisfaction 95.6 percent of USCCG clients expressed overall satisfaction with the firm with 82.6 percent saying they were “extremely” or “very” satisfied.
Case Histories
Forged parts manufacturer needed to improve production scheduling.
Testimonials
"I must admit that USCCG was by far the best consultant group that I have worked with in recent years." – National Flag Carrier
Press Room: Press Releases
For Immediate Release
Michael T. Donovan New Business Development Executive at USC Consulting Group
Tampa, FL, February 5, 2008 Michael T. Donovan, 51, has joined USC Consulting Group, LLC (USCCG) as business development executive responsible for the firm’s Midwestern region.
Mr. Donovan has invested most of his career in the high-technology software industry, where he began as a programmer and grew into executive sales positions. He has served as vice president, area director, regional manager, and individual contributor in growing sales revenues for over 25 years. He has worked with electronic commerce, enterprise computer security, web application development, and database tools companies from Silicon Valley to Washington, D.C. He began his career as a management intern at Chrysler Corporation in Detroit, MI, where he solidified his experience in manufacturing.
Most recently, Mr. Donovan was executive sales consultant with SalesMercenaries.net, a Naperville, IL-based professional sales development company. Earlier he was vice president of sales with the software and professional services firms TriCoron Networks, Inc, in Capitola, CA, and Solutionary, Inc., based in Omaha, NE. Prior to that, Mr. Donovan held executive sales leadership positions with Saqqara Systems Inc, San Jose, CA; Axent Technologies, Inc., Rockville, MD; Wall Data, Inc., Des Plaines, IL; and Michaels, Ross & Cole Limited, Lombard, IL.
According to David Riggs, a USCCG partner and vice president/senior regional manager, who made the announcement, “Mike Donovan brings the kind of energy, expertise, and IT knowledge to our company that will make a very important impact for our clients. And his proven track record in both the Midwest and on the West Coast is a real plus for USCCG.”
Mr. Donovan earned his BS degree in economics and business from the University of Michigan. He holds certification in management training and motivation from the American Management Association. He has completed the Dale Carnegie Sales Courses and Solution Selling Program, as well as training in Selling Dynamics Sales Management and Sales Mastery.
Mr. Donovan will be based in Naperville, IL.
About USC Consulting Group (USCCG): USCCG is an independent operations management consulting firm with nearly 40 years’ experience in the area of business performance improvement. It combines extensive subject matter expertise, gained in the course of successfully completing over 1,300 engagements, with enabling technology to drive and sustain superior results. The firm offers an array of services that include Six Sigma, Lean transformation, supply chain optimization, process improvement, project management, value stream mapping, training and facilitation, blended learning solutions, modeling and simulation, and world class maintenance management and reliability services. USCCG is a Microsoft Managed partner headquartered in Tampa, FL. It also has offices in Chicago, Montreal, and Toronto.
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