Satisfaction Ratings
Clients Give USCCG High Marks
USCCG Client Satisfaction Ratings (Through 05/06/08)
Overall Satisfaction 95.6 percent of USCCG clients expressed overall satisfaction with the firm with 82.6 percent saying they were “extremely” or “very” satisfied.
Case Histories
Manufacturer of adhesive tape wanted to reduce back-orders and increase throughput.
Testimonials
"Meanwhile the mill has been running gangbusters in 1999. The project we undertook with USCCG back in 1993 helped us get to where we are today." – - Paper Mill
Press Room: Press Releases
For Immediate Release
Leapfrog Announces New Partner Member: USC Consulting Group
Health care experts to introduce ICU performance measurement system at mid-February event
ASHINGTON, January 31, 2007 –Today The Leapfrog Group announced that USC Consulting Group has joined as a partner member and that the two organizations will collaborate on two projects that will help further The Leapfrog Group’s mission to trigger giant leaps forward in the safety, quality and affordability of health care.
USC Consulting Group (USCCG), a leader in helping hospitals achieve sustainable quality improvement and operational excellence, will lead work in highlighting the importance and impact of Leapfrog’s hospital care standard on ICU Physician Staffing (IPS) in real world hospital settings. Leapfrog recommends that ICUs be staffed by intensivists – physicians who specialize in ICU care. Findings will contribute to the knowledge base regarding the benefits and realities of employing this critical standard in hospitals across the country. Research suggests that if all urban hospitals in the US implemented Leapfrog’s IPS standard, over 54,000 lives would be saved.
USCCG will also streamline the work that Leapfrog does with its Health Plan User Groups by designing a database where Leapfrog members can access longitudinal results from the Health Plan User Group Scorecard. Health Plan User Groups bring together Leapfrog members who have significant business relationships with certain health plans and representatives from those plans to develop strategies that will provide employers with convenient products to help them incorporate Leapfrog’s purchasing principles. Data collected in this area will showcase Leapfrog’s collaborative work with health plans to align with national initiatives such as Secretary Leavitt’s four cornerstones and the IHI’s quality improvement campaigns.
Every day we see tremendous untapped potential in hospitals. Our collaboration with The Leapfrog Group will put clean, objective information in the hands of the executives who can unlock this potential,” said John B. D’Alesandro, Healthcare Practice Leader, USC Consulting Group.
“We are excited about working with USCCG on these important initiatives that ultimately will help improve health care in hospitals,” said Catherine Eikel, Director of Programs, The Leapfrog Group.
Contact: Kat Song - 202 292 6707 ksong@leapfroggroup.org
John B. D’Alesandro - 727 687 8415 john.dalesandro@usccg.com
About The Leapfrog Group - On behalf of the millions of Americans for whom many of the nation’s largest corporations and public agencies buy health benefits, The Leapfrog Group (www.leapfroggroup.org) aims to use its members’ collective leverage to initiate breakthrough improvements in the safety, quality, and affordability of health care for Americans. It is a voluntary program aimed at mobilizing employer purchasing power to alert America’s health industry that big leaps in health care safety, quality and customer value will be recognized and rewarded. The Leapfrog Group was founded in November 2000 by the Business Roundtable and has support from the Robert Wood Johnson Foundation, as well as its members and other funders.
About USC Consulting Group (USCCG): USCCG is an independent operations management consulting firm with nearly 40 years’ experience in the area of business performance improvement. It combines extensive subject matter expertise, gained in the course of successfully completing over 1,300 engagements, with enabling technology to drive and sustain superior results. The firm offers an array of services that include Six Sigma, Lean transformation, supply chain optimization, process improvement, project management, value stream mapping, training and facilitation, blended learning solutions, modeling and simulation, and world class maintenance management and reliability services. USCCG is a Microsoft Managed partner headquartered in Tampa, FL. It also has offices in Chicago, Montreal, and Toronto.
Back to Press Releases
