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USCCG Client Satisfaction Ratings (Through 05/06/08)

Overall Satisfaction 95.6 percent of USCCG clients expressed overall satisfaction with the firm with 82.6 percent saying they were “extremely” or “very” satisfied.

Case Histories

Supplier of health and nutritional gel capsules wanted to improve internal customer service and increase output

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Testimonials

"Last summer, when USC Consulting Group conducted a productivity improvement study in the pot rooms to increase hot metal production. The end result was so successful that they were asked to conduct a similar study in casting." – Smelting Company

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Press Room: Press Releases

For Immediate Release

CALLIE ALMOND JOINS USCCG AS BUSINESS DEVELOPMENT EXECUTIVE

TAMPA -- Callie E. Almond, 39, has joined USC Consulting Group, a Tampa-based firm specializing in operational efficiency, as business development executive for the state of Florida.

Formerly, Ms. Almond was a partner with EFG, Inc., a workers’ compensation brokerage and employee leasing firm in Tampa. Prior to that, she was vice president, North America, with XANSA, a London-based management consulting, systems integration and business process out sourcing firm. Her earlier experience included stints as director of US sales and principal consultant with Metzler and Associates; manager of industry marketing with Systems and Computer Technology; and marketing and sales manager/business development specialist with Enterprise Development, Inc., a venture development company.

Ms. Almond earned a bachelors degree in business administration from the University of Missouri and a masters in international business from the University of South Carolina. She is fluent in French and Spanish and has working knowledge of German and Japanese. She is a member of Rotary International and is a certified ISO 9000 internal auditor.

“With her extensive background with both medium-sized firms and billion-dollar organizations, as well as her depth of experience in marketing, program management, operations and negotiations, Ms. Almond brings a very broad perspective and set of skills to our own business development efforts,” reports George Coffey, USCCG senior vice president for business development.

Contact: Gary Brown
(800) 888-8872

USCCG is an independent management consulting firm with nearly 40 years' experience in the area of operational effectiveness. The firm excels at business process improvement and offers a broad array of services that include Six Sigma, lean transformation, supply chain optimization, process optimization, logistics, training and modeling. Clients have included such major corporations as United Airlines, General Electric, Dupont, and IBM. The firm is headquartered in Tampa, Florida.

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