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USCCG Client Satisfaction Ratings (Through 05/06/08)
Overall Satisfaction 95.6 percent of USCCG clients expressed overall satisfaction with the firm with 82.6 percent saying they were “extremely” or “very” satisfied.
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Press Room: Press Releases
For Immediate Release
Walker to Succeed Wilson at USC Consulting Group
Plans to broaden operating effectiveness firms horizons still further
Chicago, January 24, 2000-Ron Walker, former Vice President of Analysis at USC Consulting Group, has been named the firms President & CEO, succeeding John P. Wilson who is retiring after more than thirty one years of service. Under Wilsons leadership USC expanded beyond its manufacturing and shop floor scheduling heritage into a wide variety of industries including petrochemicals, pharmaceuticals and healthcare, tripling its revenues in the process.
Looking ahead, Walker sees USC expanding still further into additional industries, products and delivery systems with the objective of again tripling revenue in the next five years. We plan to build on the legacy established by USCs founders and further developed by John Wilson over the past twelve years said Walker. Well continue our operational improvement initiatives in industries such as airlines, food processing, manufacturing, mining, and pulp & paper where we have strong credentials, but also expand into retail, hospitality and financial services.
In addition, Walker plans to augment and refine USCs product offerings and delivery systems to offer current and future clients a broader range of services. These will include post-ERP support, supply chain optimization, techniques for achieving high velocity, lean manufacturing and more. For example, in an interesting throwback to its roots, one of USCs latest product offerings is a proprietary software program that links ERP systems to the shop floor by means of detailed time-phased scheduling thus overcoming a weakness inherent in many ERP systems.
USC Consulting Group is a mid-size consulting firm with offices in Chicago, Philadelphia, Toronto, Tampa and Mexico serving the airline, food service, healthcare, mining and pulp and paper industries worldwide. It prides itself on having helped hundreds of the worlds top companies achieve dramatic improvements in operating effectiveness. USC can be reached at (800) 621-6943 or on the Internet at usccg.com.
Contact: Ron Walker (800) 621-6943
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