Satisfaction Ratings

Clients Give USCCG High Marks

USCCG Client Satisfaction Ratings (Through 05/06/08)

Overall Satisfaction 95.6 percent of USCCG clients expressed overall satisfaction with the firm with 82.6 percent saying they were “extremely” or “very” satisfied.

Case Histories

Poultry processor wanted to reduce unit labor costs and develop operational metrics.

SEE MORE CASE HISTORIES

Testimonials

"We are stronger as a result of USCCG'S involvement, and the systems they have helped us develop will enhance our competitiveness and ensure our position as a strategic business unit." – Explosives Manufacturer

SEE MORE TESTIMONIALS

Press Room: Press Releases

For Immediate Release

BREAKING NEW TRAINING GROUND USC Consulting Group Launches New Interactive Blended Learning Solution

CHICAGO -- Training employees quickly, efficiently and regularly is a constant management challenge. It often requires pulling key personnel out of the work environment for days of seminars or asking them to assimilate new information outside of normal working hours. And, finding qualified trainers is nearly as insurmountable an obstacle as scheduling and conducting the training itself – particularly across multiple locations.

Recognizing the critical impact these difficulties have on a company’s bottom line, USC Consulting Group has developed a unique blended learning solution specifically designed to address the issues of time, place and instructor resources.

M-AblerSM (a contraction of methodology enabler) is an integrated learning system that draws on the best of technology and human interaction to deliver instructional content that is as easy to access as it is to assimilate. It is an interactive just-in-time approach that gives employees information they need at the time and in the place they need it for the job they are doing.

“This product is for any company that wants to initiate a new, or accelerate an ongoing, training effort,” said George Coffey, USCCG senior vice president and business development executive. “Unlike a lot of computer and web-based training programs, M-Abler is simple and it works.”

At USCCG, blended learning means using distance learning modules to bring students to a base level of conceptual knowledge and using on-site instructors to relate the information to real work situations. It allows for on-the-job skill assessment that is not generally available through other methods.

“There can be dramatically different benefits using a blended learning solution,” explains Jim Ostrosky, USCCG senior vice president, technology and new product development, “versus traditional classroom, computer- or web-based training. For example, we have developed a train-the-trainer approach that uses a combination of USCCG and client trainers. This ensures that our clients will have a staff of in-house resources to handle long-term training needs, while the distance learning modules make sure that everyone is getting a consistent message, regardless of where they may be located or the individual skill and experience levels of the in-house trainers.” USCCG employs a secure, interactive web conferencing service, for simultaneous training at multiple locations. Multi-site training can also be done via a company’s intranet.

The initial offering in the M-AblerSM series is a comprehensive Lean Operations course that includes 17 individual modules ranging from the Six Pillars of Lean Production Systems, Continuous Flow and Plant Layout, to Mapping the Value Stream, Lean Procurement and the Supply Chain. Each segment requires about one hour to complete and includes two hands-on exercises that can be tailored to an employee’s actual proficiency level.

This course will soon be supplemented with additional options (such as Six Sigma), which offer the best methodologies and USCCG approaches to a variety of operational problems and opportunities.

To see M-AblerSM for yourself, contact USCCG at 800-621-6943 or click here.
----------------------------------------
M-Abler is a service mark of USC Consulting Group, LLC
-----------------------------------------
USCCG is an independent consulting firm with more than 30 years’ experience and broad expertise in the area of operational effectiveness. The firm excels at process improvement and offers a broad array of services that include Six Sigma, systems solutions, supply chain optimization, inventory control, Lean Operations, post-ERP support, quality improvement and world class maintenance management. USCCG clients have included such major corporations as United Airlines, General Electric, Dupont and IBM.

USCCG has offices in Chicago; Philadelphia; Mississauga, Ontario; and Tampa.

Contact: Jim Ostrosky, SVP, Technology and New Product Development
USC Consulting Group, LLC
(800) 621-6943
jim.ostrosky@usccg.com

Back to Press Releases

Back to Press Release Archive