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USCCG Client Satisfaction Ratings (Through 05/06/08)
Overall Satisfaction 95.6 percent of USCCG clients expressed overall satisfaction with the firm with 82.6 percent saying they were “extremely” or “very” satisfied.
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"...we are going to operate effectively and USC is helping us do that." – Ed Dowling, Former Executive VP of Operations, Cleveland-Cliffs, Inc. Cleveland, Ohio
Press Room: Press Releases
For Immediate Release
Healthcare consultant prescribes new treatment for financially ailing hospitals
USC’s DeltaScanSM analytical tool helps put them on the road to recovery
Chicago, May 25, 2000-USC Consulting Group an experienced healthcare consulting resource today introduced a new service designed to help hospitals make ends meet.
“With revenues capped and belt tightening measures failing to keep pace with escalating costs, many hospitals are experiencing severely eroding margins, and some are facing real financial crises.” said Terry Maher, Senior Operations Manager and head of USC’s healthcare practice. “Our new DeltaScan analytical tool offers them a way to work themselves out of difficult financial situations so that they can continue to provide excellent patient care while operating within their means.”
DeltaScan focuses in stages on the organization, the delivery of care and managing the delivery of care. The analysis identifies key issues and opportunities for improvement enabling senior administrators to quickly target and set strategic priorities. It also benchmarks an institution against key financial measures, optimal process standards, and “best in class” competition so it will have a much better understanding of its starting point relative to where it wants or needs to go and how to go about getting there.
“The reason so many institutions fail to achieve their financial or operational goals is that they’re starting a lot further away from them than they think. As a result, they set themselves up to fail.” said USC’s Senior Vice President for Business Development, George W. Coffey. “If they had a more objective appraisal of their current situation, they’d either set different goals or pursue the same ones differently. DeltaScan will not only tell them what’s feasible, but also quantify the economic benefits of making recommended changes to make sure that doing so is worthwhile.”
USC Consulting Group is a mid-size consulting firm with offices in Chicago, Philadelphia, Toronto, Tampa and Mexico. It prides itself on having helped hundreds of the world’s top companies and institutions, including many hospitals, achieve dramatic improvements in operating effectiveness, USC can be reached at (800) 621-6943 or on the internet at usccg.com.
Contact: George W. Coffey (800) 621-6943
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