“USCCG brings to the table their proven ability to generate tangible financial impact in a short period of time, backed by years of success in the private sector.” – Public Sector Executive

Representative Clients

  • Northrop Grumman
  • Masco
  • Medtronic
  • Kraft

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Satisfaction Ratings

Clients Give USCCG High Marks

USCCG Client Satisfaction Ratings (Through 9/22/11)

Overall Satisfaction 95.9 percent of USCCG clients expressed overall satisfaction with the firm with 81.0 percent saying they were “extremely” or “very” satisfied.

Case Histories

Containerboard manufacturer needed to reduce costs and improve on-time delivery.

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Testimonials

"The company has benefited from its involvement with [USCCG]." – Broad Line Manufacturer

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Challenge - Ensuring Accountability

The federal government traditionally purchases consulting services on a “best effort” basis, which may or may not produce, measurable return for the monies paid. This often happens for lack of a measurable outcome or established baseline metric. Because of the lack of a measureable outcome, the organization is unable to establish a targeted goal for an outside firm to meet.

What We Think

“USCCG often encounters the same dilemma within industry, but we have developed the capability to determine baseline operational levels for an outcome metric in a relatively short period, often two weeks. This allows us to work toward achieving a tangible goal during an engagement. Thus, the client recognizes a defined return on the investment when procuring USCCG’s consulting services. federal government agencies could apply the same engagement process used by industry through the Performance-Based Service Contracting method established by the MBO in 2004.”

– Paul Harker, Public Sector Practice Leader

  • Maintenance process design and improvement
  • Performance-based logistics analysis and implementation
  • Performance-based service contracting
  • Engineering process improvement
  • Supply chain and logistics
  • Aftermarket processes (sustainment)
  • Lean enterprise transformation
  • Continuous process improvement
  • Project management
  • Interfacing/coordinating physical operations with information technology
  • Hierarchical metrics management
  • Materials management
  • Distribution
  • Warehouse management processes
  • Lower procurement costs
  • Improved execution and delivery of measurable results
  • Increased customer satisfaction
  • Fewer mistakes and accelerated project execution
  • Enhanced reputation within peer group entity