“USCCG brings to the table their proven ability to generate tangible financial impact in a short period of time, backed by years of success in the private sector.” – Public Sector Executive

Representative Clients

  • Northrop Grumman
  • Masco
  • Medtronic
  • Kraft

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Satisfaction Ratings

Clients Give USCCG High Marks

USCCG Client Satisfaction Ratings (Through 7/8/10)

Overall Satisfaction 95.7 percent of USCCG clients expressed overall satisfaction with the firm with 79.7 percent saying they were “extremely” or “very” satisfied.

Case Histories

Manufacturer of plastic bags wanted to reduce cycle time.

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Testimonials

"If we had to do the whole thing over again, "Yes, we would hire USCCG. As a matter of fact, a couple years after the initial project we did with USCCG, we went back to USCCG." – Andre Legault, Vice Operations, Papier Masson

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Challenge - Improving Operational Efficiencies

The federal government traditionally purchases goods and services to solve problems with little or no focus on improving the operational efficiency of the organization, i.e., doing more with the same or fewer resources. As the baby boomers retire over the next five to ten years, there is projected to be a significant loss of expertise. Additionally the number of retirees may exceed the number of people available to hire in some locations. The federal agency needs to improve efficiency/productivity, and throughput per labor hour to maintain the level of service required of it.

What We Think

“USCCG has specialized in improving the operational components of organizations in the private sector for almost 40 years. The tools and techniques used in industry are applicable to the public sector. Now is the time to focus on operational improvement to ensure the organization is capable of fulfilling its mission when the loss of personnel to retirement becomes a reality.”

– Paul Harker, Public Sector Practice Leader

  • Maintenance process design and improvement
  • Performance-based logistics analysis and implementation
  • Performance-based service contracting
  • Engineering process improvement
  • Supply chain and logistics
  • Aftermarket processes (sustainment)
  • Lean enterprise transformation
  • Continuous process improvement
  • Project management
  • Interfacing/coordinating physical operations with information technology
  • Hierarchical metrics management
  • Materials management
  • Distribution
  • Warehouse management processes
  • Lower procurement costs
  • Improved execution and delivery of measurable results
  • Increased customer satisfaction
  • Fewer mistakes and accelerated project execution
  • Enhanced reputation within peer group entity