“USCCG engaged with our operation and never lost sight of the facts. Their approach yielded significant financial results and improved the way we delivered our product to the customer.” – Hotelier

Featured Clients

  • Genmar Industries Inc
  • Kimber Manufacturing Inc.
  • Larson Boats
  • Wood Manufacturing Co. Inc.

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Satisfaction Ratings

Clients Give USCCG High Marks

USCCG Client Satisfaction Ratings (Through 9/22/11)

Overall Satisfaction 95.9 percent of USCCG clients expressed overall satisfaction with the firm with 81.0 percent saying they were “extremely” or “very” satisfied.

Case Histories

Manufacturer of fresh and saltwater fishing and pleasure boats wanted to improve key performance metrics

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Testimonials

"USCCG representatives have been on duty around the clock with production employees directly involved with the work of making metal." – Aluminum Producer

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Challenge - Hiring and Retaining Workers

Most jobs in this industry require few special skills and pay is accordingly low. Hotel workers’ pay is 30 percent below the U.S. average for all workers. Annual personnel turnover in the hotel and restaurant industry is 70 percent, largely because of the low pay. Recruiting and retaining a good workforce is a challenge.

What We Think

“We’ve had success in orienting and training workforces in industries like hospitality that experience high turnover. Our M-Abler® blended learning solution allows subject matter to be easily translated into different languages and customized to impart specific institutional values.”

- Edward Enquist, Client Technology Solutions Practice Leader

  • Accounts receivable and payable
  • Claims and collections
  • Food services
  • Guest registration
  • Housekeeping
  • Maintenance
  • Purchasing
  • Reduced cost
  • Improved labor productivity
  • Less waste
  • More consistent and responsive delivery of service
  • Improved asset utilization