“Given the mind-numbing number of daily transactions, and the potential risk associated with mishandling each, financial services firms should lean out their operations to help reduce otherwise preventable losses.” – CFO, Management Consulting Firm

Representative Clients

  • Northrop Grumman
  • Masco
  • Medtronic
  • Kraft

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Satisfaction Ratings

Clients Give USCCG High Marks

USCCG Client Satisfaction Ratings (Through 9/22/11)

Overall Satisfaction 95.9 percent of USCCG clients expressed overall satisfaction with the firm with 81.0 percent saying they were “extremely” or “very” satisfied.

Case Histories

Division of one of North America's largest commercial printing companies wanted to reduce transportation costs to remain competitive

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Testimonials

"Meanwhile the mill has been running gangbusters. The project we undertook with USCCG back then helped us get to where we are today." – - Paper Mill

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Challenge - Dependence on Regulators

Financial services is one of the most highly regulated industries in the U.S. State and federal regulators have broad powers over bank operations, the types of loans and investments banks can make, the amount of interest banks can charge, equity ratios, loss reserves, capital reserves, liquidity, and a variety of other matters.

What We Think

“Given the mind-numbing number of daily transactions, and the potential risk associated with mishandling each, financial services firms should lean out their operations to help reduce otherwise preventable losses.”

– Thomas Klebeck, Financial Services Practice Leader 

  • Accounts payable
  • Back office
  • Billing and payment
  • Call center operations
  • Claims and collections
  • Customer correspondence
  • Disbursement
  • Internal auditing
  • Inventory management
  • Maintenance
  • New accounts
  • Payment processing
  • Purchasing
  • Records retention and retrieval
  • Regulatory compliance
  • Better due diligence
  • Eliminate waste
  • Fewer errors and write-offs
  • Improved customer retention
  • Improve customer service and satisfaction
  • Improve employee morale and retention
  • Improved productivity
  • Improve regulatory compliance
  • Improved ROA
  • Leverage existing assets
  • Lower operating costs
  • Improve quality
  • Mitigate operational and/or financial risk
  • Purchasing economies of scale
  • Reduce billing errors and write offs
  • Reduce correspondence backlogs
  • Reduce headcount
  • Reduce overtime
  • Reduce loan losses and reserves
  • Reduce SG & A expense
  • Share customer information across multiple platforms and business units