Satisfaction Ratings

Clients Give USCCG High Marks

USCCG Client Satisfaction Ratings (Through 05/06/08)

Overall Satisfaction 95.6 percent of USCCG clients expressed overall satisfaction with the firm with 82.6 percent saying they were “extremely” or “very” satisfied.

Case Histories

Component manufacturer wanted to improve operations to ensure JIT delivery

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Testimonials

"The company and USC Consulting Group implemented a system for setting up new jobs in the press department that has resulted in a reduction of set-up time of more than 30 %." – Printing and Packaging Conglomerate

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Metals

"USCCG representatives have been on duty around the clock with production employees directly involved with the work of making metal. Their philosophy is that if one knows what metal is available, and what the customer needs, you get a good realistic schedule and then you work that schedule in such a way as to minimize the work required to get the job done. That saves us time and effort, allowing us time to do things which otherwise we would have been too busy to do. Increasing the profit margin by producing more value-added metal. Less work, more metal and less cost."

- Aluminum Producer

Food and Beverage

"I believe the two-week feasibility study is one of the distinguishing parts to the USCCG model. I believe since USCCG is investing at their own cost and using their own resources it shows a commitment on their behalf to the customer."

– Dave McDonald, Executive Vice President, OSI

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Metals

"I would hire USC again. They have been very effective here and my experience in any situation has been that they're effective. I hope to whatever degree I stay here, I don't need their services moving forward, but assuming we grow the business, either by acquisition or organically, there will be the need to periodically review the operation and make sure that any opportunities are being captured and that we maintain this culture, focus and rigorous approach. I think a periodic visit by USCCG will help us do that."

– Denis Turcotte, President CEO, Algoma Steel, Inc.