Satisfaction Ratings

Clients Give USCCG High Marks

USCCG Client Satisfaction Ratings (Through 7/8/10)

Overall Satisfaction 95.7 percent of USCCG clients expressed overall satisfaction with the firm with 79.7 percent saying they were “extremely” or “very” satisfied.

Case Histories

Hospital wanted to reduce costs, and improve quality and resource utilization.

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Testimonials

"Last summer, when USC Consulting Group conducted a productivity improvement study in the pot rooms to increase hot metal production. The end result was so successful that they were asked to conduct a similar study in casting." – Smelting Company

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Overview: Household products subsidiary of chemical company wanted to eliminate waste.

Client Profile: Household products subsidiary of major chemical company serving the health and beauty market through large discount chains.

Annual Sales: $50-75 million

Total Employees: 220

Assignment: Eliminate waste and reduce cost in manufacturing facility.

USCCG Action Plan: Conducted two-week feasibility study to identify and quantify benefits of potential improvements. Obtained input from personnel at all levels in the organization to help develop improvement prototypes.

Key Performance Indicators:Increased throughput x%. Increased equipment uptime y%. Reduced scrap z %.

Economic Benefit: Annualized savings were approximately $1.0 million at projects end