Satisfaction Ratings

Clients Give USCCG High Marks

USCCG Client Satisfaction Ratings (Through 7/8/10)

Overall Satisfaction 95.7 percent of USCCG clients expressed overall satisfaction with the firm with 79.7 percent saying they were “extremely” or “very” satisfied.

Case Histories

Underground gold mine wanted to reduce cost per ton mined.

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Testimonials

"I needed a team to work on the floor with the guys and not sit in the front office with the director and the vice president." – Gary Failler, V.P. Engine Maintenance Center, Air Canada

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Overview: Oil services company wanted to improve its control procedures, practices, and disciplines

Client Profile: Fabricator of jackets and topsides for offshore oil drilling and production facilities

Annual Sales: N/A

Total Employees: 3,000

Assignment: Identify and correct root causes of operating problems in various production areas

USCCG Action Plan: Installed management controls in the paint shed. Developed a model for erecting and painting modules more effectively without interference from other crafts. Improved material handling. Identified system enhancements in receiving, binning, warehousing,and issuing of materials.

Key Performance Indicators: Achieved 4.7:1 return on man hours required to handle materials from pre-fabrication, through painting operations, to the erection sites.

Economic Benefit: N/A