Satisfaction Ratings

Clients Give USCCG High Marks

USCCG Client Satisfaction Ratings (Through 9/22/11)

Overall Satisfaction 95.9 percent of USCCG clients expressed overall satisfaction with the firm with 81.0 percent saying they were “extremely” or “very” satisfied.

Case Histories

Poultry processor wanted to reduce unit labor costs and develop operational metrics.

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Testimonials

"Last summer, USCCG conducted a productivity improvement study in the pot rooms to increase hot metal production. The end result was so successful that they were asked to conduct a similar study in casting." – Smelting Company

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Profile

USCCG Has Completed Over 1,000 Projects for Clients That:

  • Range from very large publicly owned corporations to small and mid-size privately held enterprises
  • Are leaders in their field, well managed and successful
  • Believe in excellence
  • Typically have on-going initiatives in quality, service, employee involvement, etc.
  • Desire to accelerate change to become more successful
  • Sometimes face problems that require outside intervention

Client Benefits Vary With Each Project But Include:

  • Reduced nonvalue-added activity
  • Productivity improvement
  • Better utilization of equipment and facilities
  • Reduced cycle time
  • Improved service
  • Improved quality
  • Better knowledge/control of costs
  • Reduced inventories